The Support Team
For ongoing website support, our team is available during all business hours across Pacific to Atlantic time zones.
Eduard Faber
System Engineer
Eduard received his Bachelor of Standardization, Metrology and Certification in 2005, but started learning PHP and site development when was 16. He specializes in hosting and network security and is responsible for database, API and server build.
Xionary Guerrero
Project Manager
Xionary is the latest addition to the design team. She assists and supports the design team in all communicative tasks. She is the link between the client's idea and the product that the designer delivers. Organization is her motto.
Ron Sarache
Designer
Ron has been working with Codebru since 2016 providing full time graphic design service. Bringing creativity and imagination to the team, Ron loves design challenges and creating new things that amazes the clients. He can design almost anything your imagination comes up with and would love to put your project into a real image.
Ryan Cybul
Junior Developer
Ryan received his Full Stack Web Development certificate from Northwestern University in 2018. He has a general knowledge in both front-end and back-end development and specializes in JS frameworks.
When you contact our support team, an automatic time ticket is created through an easy-to-track system powered by Zendesk.
Your website needs will be addressed in a timely and professional manner. In addition to 24 hour website uptime monitoring services and security updates, our team is available for calls and weekly phone meetings during regular business hours to discuss your specific needs. Our team is friendly, responsive, and we ensure a transparent process.
While CodeBru has the capacity to offer support on an ad-hoc basis, several clients opt for monthly support packages billed at a fixed rate. A 30 minute task minimum is required, which falls below the industry standard of 2 hours minimum. The majority of tasks are completed within a 24 hour period.
